Contact Multiple Face Swap AI

Email

support@multiplefaceswapai.com — one address for everything. We answer within two working days.

What to include

A swap problem. The task id from the result screen, the format (photo, GIF or video), and what you expected. If a swap failed, check your credit balance first: failed swaps return their credits automatically, usually within seconds.

A payment question. The order number from Settings → Payments, and the email on the payment. Payments are final once made, except where the law requires otherwise, so tell us what went wrong and we will look at it.

Volume or business use. Roughly how many swaps a month and what you are making them for.

A takedown or privacy request. Tell us what was uploaded and when, and whether you are the person in it or acting for them. We remove accounts and their data on request.

Response times and what we can do

The service is run by one person, so email is the only channel: there is no phone line and no live chat. Most questions are answered within two working days, and account or payment questions usually the same day.

What we can do: look up an order, confirm whether a swap failed and whether its credits came back, close an account and delete its data, and quote for volume use. What we cannot do: re-run a swap for free when the result is simply not what you hoped for.

Reporting abuse

If you believe someone used your face in a swap without your permission, write to the address above with the link or the post where you saw it. We remove the account and any data we still hold, and we will tell you what we found.

Press and partnerships

Same address. Say what you are writing or building and the deadline you are working to.